Question 1

What is a hybrid mattress?

Accepted Answer

A hybrid mattress is one that brings together both springs and specialty foams such as memory foam or latex thus combining a more traditional bouncy feel with new-age comfort.

Question 2

How firm is the Layla Hybrid™ Mattress?

Accepted Answer

On a scale from 1 to 10 with 1 being the softest, The Layla Hybrid™ scores a 4 out of 10 on the soft side and a 7 out of 10 on the firm side. Add the Layla Topper™ to any side to soften up those numbers even more.

Question 3

How long is the trial period?

Accepted Answer

Sleep easy knowing that you have 120 nights to try your Layla® Hybrid before deciding to keep it. If you have slept on your Layla® Hybrid for at least two weeks and have decided that it’s not for you, you may initiate a return by emailing us your order number and the reason for your return to support@laylasleep.com. Your Layla® Hybrid will be picked up as is, so there’s no need to save the box or repackage the mattress. We partner with local non-profits and charitable organizations to re-purpose your returned mattress, so you know it’s not going to waste. Returns are free and we don’t deduct a single penny so you can purchase your Layla® knowing that there’s absolutely no risk. And if you return it, a local charity will reap the benefits…everyone wins! *Shipping fees to AK, HI, and Canada are non-refundable.

Question 4

What is the warranty?

Accepted Answer

10 Year Warranty: Layla Sleep® Inc. warranties that Layla® brand products will be free from defects in material and workmanship that may compromise sleep quality for the term of the warranty as defined below. This warranty covers only the original consumer purchaser for as long as he/she owns the product. Warranty Term: The Layla Hybrid™ mattress is covered under this warranty for 10 years non-prorated from the original purchase date. Warranties are non-transferable. Items or components replaced under warranty are subject to the warranty term from the date of original purchase.	Mattress Warranty Exclusions and Limitations: This warranty applies only to the original purchaser and is valid if used properly. Proper use is defined as using the mattress on a firm, rigid and smooth surface that allows air ventilation and supports the entire mattress, INCLUDING THE CENTER, such as a slatted bed platform or box spring. Note: Using a boxspring foundation manufactured by any other brand besides Layla Sleep® Inc. may void the mattress warranty. Proper use also means that the product was not abused by the purchaser. This includes keeping the mattress properly protected and free of moisture. This warranty does not apply to a purchaser’s personal comfort preferences, such as the firmness of the mattress, bed height, weight, etc., or to normal body impressions of 1″ or less. Mattress Manufacturing Defects include: (a) seams coming apart; (b) visible permanent compression of the mattress surface greater than 1″; (c) loss of mattress shape beyond 1”. Mattress Manufacturing Defects DO NOT include: (a) faults in the cosmetic appearance, such as wrinkles on the fabric (b) cosmetic changes that naturally occur over time, including natural blemishes in the fabric; (c) mattresses that may have been soiled, dampened, burned, stained or otherwise abused; (d) mattress dimension (width, length and or height) discrepancies of up to +-1″; and/or (h) appearance of mold on and/or infestation with vermin (such as bed bugs) due to improper and unsanitary care of the mattress. Also, we do not guarantee your new mattress will not have a scent. All natural and man-made materials can have a scent and often do. None of our materials have a toxic emission based on scientific, 3rd party verification. Voiding of Warranty The following cases may void any and all warranties: – Leaving the Layla® mattress in the box for more than two weeks after receiving – Using a foundation manufactured by any brand other than Layla Sleep®. – Using a metal bed frame that doesn’t have a center support bar	– Using a base with slats spaced more than 4” apart. – Using the Layla® mattress for any commercial use i.e. Hotels, motels, rental properties, hostels, dorms, schools, shelters, rooming and boarding homes, bread and breakfasts, vacation rentals, etc.	Warranty Performance: We will repair or replace the defective mattress or the defective component(s) of the mattress. In the case of a manufacturing defect in a component of the mattress, such as the mattress cover, we may elect to repair or replace the component rather than replace the entire mattress, and we reserve sole and complete discretion over that election. If we elect to replace the mattress or component, we will replace it with the model, version, color, or style available at the time of replacement, which may be different in certain respects than the original. There may be a shipping fee up to $50 associated with warranty repairs or replacement (this fee will be evaluated on a case by case basis by Layla Sleep® Inc.). Warranty does not cover the shipping cost for replacement items or components.

Question 5

What’s the difference between the original Layla® and The Layla® Hybrid?

Accepted Answer

Both the Layla® Mattress and the Layla® Hybrid are award winning mattresses that would send any sleeper into dream city. The Layla® Hybrid has all the features and benefits of the original Layla® Mattress with the additions of:
		• An extra 3” in profile
		• Individually wrapped springs giving a more traditional feel (The original Layla® Mattress does not have springs)
		• Infinity Edge™ support for added edge support
		• Two handles on each side of the mattress to help flip from the soft side to the firm.

Question 6

Will the Layla® Hybrid work with an adjustable base?

Accepted Answer

Yes. Due to the nature of the independently-moving springs, the Layla® Hybrid is the ideal mattress for any adjustable base.

Question 7

What is the coil count in the Layla® Hybrid Mattress?

Accepted Answer

The coil counts in each of the Layla Hybrid Mattress sizes are as follows:
		Twin: 674
		Twin XL: 714
		Full: 913
		Queen: 1041
		King: 1313
		CA King: 1295

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