Question 1

What is the Layla Pillow?

Accepted Answer

The Layla Pillow is soft and supportive filled with a mix of Kapok tree fibers and shredded memory foam. The copper-infused cover of the pillow is custom-crafted to match the Layla Mattress.

Question 2

What is Kapok?

Accepted Answer

Kapok is a tree that grows in Indonesia and the seed pod fibers are sustainably harvested for use as fill in the pillow. Kapok fibers are extremely light and airy with more loft than cotton or wool.

Question 3

Is the memory foam in the Layla Pillow safe?

Accepted Answer

Yes. The premium reactive memory foam that is shredded and used as fill in the Layla Pillow is CertiPUR-US certified, meaning the foam is: Made without ozone depleters Made without PBDEs, TDCPP or TCEP ("Tris") flame retardants Made without mercury, lead, and other heavy metals Made without formaldehyde Made without phthalates regulated by the Consumer Product Safety Commission Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million) so there's little to no off-gassing odor.

Question 4

How soft is the Layla Pillow?

Accepted Answer

The Layla Pillow like the Layla Mattress is the perfect balance of soft and supportive. You will feel the plush softness of fluffy Kapok but still have the support of reactive memory foam to keep your neck happy.

Question 5

Is the Layla Pillow hypoallergenic?

Accepted Answer

Yes. Breathe deep and don't worry, Kapok is allergy-friendly - And the memory foam used in the Layla Pillow is CertiPUR-US Certified.

Question 6

What is so great about the Layla Pillow?

Accepted Answer

We are glad you asked. The Layla Pillow is a very unique combination of soft and supportive. Our proprietary mix of Kapok fiber and memory foam give you a super plush feel that still supports your head and neck where you need it. We have also included a zippered cover for the pillow woven with CuTEC, so your pillow doesn't get as gross and nasty as the others. Pillow a little too tall for you? Just open the zipper and remove some fill to get the right feel for you.

Question 7

What is Kapok and why is used to fill the pillow?

Accepted Answer

Kapok fibers are harvested from the seeds of the Kapok tree, we use Kapok because it's totally natural and harvested responsibly. We also use Kapok because it's super light and airy and gives you a high-end down-like feel, without having to take out any birds or mow down the forest.

Question 8

What is the Return Policy in case I do not love the Layla Pillow?

Accepted Answer

If you are not satisfied with the pillow for any reason, simply send an email to support@laylasleep.com with your order number and the reason for your return and we will issue you a 100% refund-No return fees and no shipping fees are charged for returns (Shipping fees to HI, AK, and Canada are non-refundable). We only ask that you sleep on the pillow for at least 2 weeks before deciding if itu2019s right for you.

Question 9

What is the Warranty on the Layla Pillow and what does it cover?

Accepted Answer

We offer a 5-year warranty on all materials and workmanship. Examples of this may include stitching or seams becoming undone from natural wear, the flattening or changing of the shape of the pillow, or the fading of colors of the Layla Pillow cover. The warranty is non-transferable, so second hand Layla Pillows, black market pillows, and mysterious hand me downs are not covered.

Question 10

How long will it take to receive my new Layla Pillow?

Accepted Answer

Once you place your order, we get right to work on crafting your pillow which will take 1-3 days. Once shipped, it will take anywhere from 1-4 days to land at your doorstep, depending on where you are. We ship from San Fernando CA, so you can estimate based on your location and once your pillow ships, you will receive an email with a tracking number so you can check on it along the way.

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