Returns and Exchanges

Love it, or pass it on.

When possible, according to state and local law, your returned product will be donated via a network of nationwide charities that accepts it and will pass it on to someone in need. You get a refund, the product gets a second chance at love, and someone who really needs it gets some comfort in their life.

If you don’t absolutely love it, return it.

Product Return Form

Please complete this form to submit your return request.

Best of all! - There are no fees deducted for returns,
so you will receive back 100% of the purchase price of your Layla product.*

*AK, HI, and Canada shipping fees are non-refundable.
Please read the information below as to what to expect once you initiate your return.

Product	Trial Period	Return Policy
Memory Foam Mattress	Minimum: 4 Weeks Maximum: 120 Nights	General: Return window opens 4 weeks after delivery to allow for proper time to adequately try the product in your home. Returns may be initiated up to 120 nights after delivery of the product. Unopened Box: We'll either schedule a pick up, or we will provide you with a return shipping label that you would simply tape to the box and send out at your nearest FedEx location. Opened Box: We'll either schedule a pick up, or ask you to donate.
The Essential by Layla
Hybrid Mattress
Mattress Topper	Minimum: 2 Weeks Maximum: 30 Nights	General: Return window opens 2 weeks after delivery to allow for proper time to adequately try the product in your home. Returns may be initiated up to 30 nights after delivery of the product. Unopened Box: We'll either schedule a pick up, or we will provide you with a return shipping label that you would simply tape to the box and send out at your nearest FedEx location. Opened Box: We'll either schedule a pick up, or ask you to donate.
Kapok Pillow
Memory Foam Pillow
Bamboo Sheets
Down-Alternative Comforter
Weighted Blanket
Bed Frame
Foundation
Platform Bed
Adjustable Base
Mattress Protectors
Pet Bed