If you’re not satisfied with the mattress for any reason, simply fill out the form on laylasleep.com/returns with your order number and the reason for your return. Your Layla® Mattress will be picked up from you as is, so there’s no need to save the box or repackage the mattress. We partner with local non-profits and charitable organizations to re-purpose your returned mattress, so you know it’s not going to waste. There are no fees deducted from your refund and you will receive 100% of your money back. Shipping fees to Canada, Hawaii, and Alaska are non-refundable, but hey, if you live in such a cool place we’re sure you’ll see the glass as half full.