Layla comes out of the box with two comfort levels built in, we call it flippable firmness, and it’s two chances to find the right fit for you. The soft side of Layla has a firmness level of about 4.5 out of 10, and the firm side is a 7 out of 10. On the soft side you’ll get a more plush and huggy feel that cradles you while you sleep. Too plush? Easily flip Layla over to the firm side for a higher level of firmness and more support.